Over 10,000 Client Review Ratings Collected by Martindale-Hubbell

by Carlton Dyce on July 14, 2010 · 3 comments

in Ratings

It was just a little more than one year ago that Martindale-Hubbell launched Client Review Ratings, a new service designed to enable buyers and providers of legal services to offer and benefit from anonymous client feedback on a lawyer or firm. There is no cost to either lawyers or clients to participate.

This week we passed the 10,000 mark in Client Review Ratings collected and available for use. Client Review ratings are fast becoming an industry requirement being fueled by market demand. Users want multiple perspectives and more comprehensive data on lawyer capabilities. As a reputable and credible source with a history of establishing the only lawyer to lawyer peer ratings program over 130 years ago, Martindale Hubbell is in a unique place to facilitate this new client service on behalf of lawyers and law firms and their clients.

My thanks to all of those who’ve taken the time to submit their reviews and to the team at Martindale-Hubbell who continue to coordinate the process. Martindale-Hubbell works to ensure that those submitting client review ratings have indeed been a client of the law firm or lawyer in question and that the matter or matters on which the rating is based are no longer before the courts. While no one ratings system can claim to offer the “final word” on which lawyer or law firm is best in a given jurisdiction or area of practice, they can arm potential buyers with better and more comprehensive information about lawyers under consideration.

We believe our Client Review Ratings complements our 100 year Martindale Hubbell Peer Review Ratings program and together they are an important piece of the puzzle leading to better decision making, improved outcomes for clients and better-qualified leads for lawyers and firms.

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LexisNexis Employees
December 15, 2011 at 4:23 pm

{ 2 comments… read them below or add one }

Carlton Dyce Carlton Dyce wrote onFebruary 15, 2011 at 11:55 am

Hello Mary,

Thank you for your interest in our Martindale-Hubbell Ratings. It’s difficult to determine from your post if the lawyer in question is already rated and is seeking to improve the rating, so what we first suggest is having the lawyer initiate the process of getting rated if they have not done so already. A Peer Review Rating can be initiated by contacting us directly at ratings@martindale.com and someone from our team will assist with the process.

A Client Review Rating can be initiated right away by directing clients to their lawyer profile page on http://www.lawyers.com or http://www.martindale.com. There is a link on the right side of their profile page where a client can complete an ‘on the spot’ review. Reviews are validated, aggregated and made available for display to the lawyer’s profile.

Once a rating is established for Peer Review, Client Review or both, the lawyer can then be eligible to receive acknowledgements on their achieved rating.

Information on both the Peer and Client Review Ratings process is also available through our web site at http://www.martindaleratings.com.

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Mary Uresti wrote onFebruary 11, 2011 at 5:03 pm

I work at a law firm and my boss is asking how one would go about having the Martindale Hubbell top rating award what is the process?

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