The Metropolitan Corporate Counsel Magazine interviewed my boss, Ralph Calistri, about the transformation of Martindale-Hubbell. It’s nice that we’re starting to see some positive things written about the dramatic changes we’ve been making.
I had a wonderful conversation recently with an extremely nice and smart blogger who is just as extreme in his criticism of Martindale-Hubbell. He pointed out that it’s his job to criticize companies like ours. I told him that my wife directs plays in Chicago and every one of her plays gets multiple reviews by critics. So I read a lot from people whose job it is to be critics and noted that they don’t always say negative things, particularly when a theatre company improves.
In any event, as I’ve said before, perception is a lagging indicator of value. We need to continue to make positive changes here and the result will be positive coverage like this interview and, eventually, maybe even a positive comment posted by our professional critic.