From the monthly archives:

July 2013

TweetI hesitated before writing this post for fear of unnecessarily adding to the echo chamber that has resulted from Noam Scheiber’s unflattering portrait of Mayer Brown in The New Republic. But I decided to go ahead because of the value of sharing the candid and telling reactions that I have heard from leaders of many […]

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TweetIn today’s digital world, unhappy consumers often take to the Internet to gripe about bad service. These negative reviews, whether true or not, can severely impact a business’s reputation. The power of bad reviews prompted one New York dentist to require patients to sign a confidentiality agreement prior to treatment.  However, Stacey Makhnevich is now […]

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